Returns & Exchanges

At Altis Powersports, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for items in original, unworn condition. If your fit isn't perfect, we provide straightforward exchanges or full refunds to keep you moving.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or use.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.