Frequently Asked Questions
Everything you need to know about Altis Powersports apparel and gear.
How do I determine the right size for riding gear?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and inseam while wearing your usual base layers to ensure a perfect aerodynamic fit.
What is your return policy on performance apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for safety reasons, helmets and protective armor must be in their original, unopened packaging.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear ready for a weekend ride.
Are your jackets and pants waterproof?
Many of our products feature DWR coatings or integrated waterproof membranes. Please check the specific product specifications for 'Waterproof' or 'Water-Resistant' ratings before purchasing.
Do you offer international shipping?
Yes, Altis Powersports ships worldwide. International delivery times vary by location, and customers are responsible for any local customs duties or import taxes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.